Louise Rice was instrumental in purchasing our home in Rock Hill, SC. Because we lived in NY state, distance was a factor that made selection of a property more difficult. Louise went out of her way to mitigate any difficulty. She communicated frequently and effectively to assist us in the selection and purchase of our home. She accommodated our needs as they arose. Further, we were impressed with the status updates provided by other Crain staff as the purchase moved forward. We have no hesitation in recommending Crain and Co. LLC., and specifically Louise Rice.